The information and resources here are intended to answer questions and support your community to develop and sustain a quality By-Name List on your journey to ending chronic homelessness.

Keep checking back here as we will be regularly updating materials and adding further resources.

What is a By-Name List?

A By-Name List is a real-time list of all people experiencing homelessness in your community.  It includes a robust set of data points that support coordinated access and prioritization at a household level and an understanding of homeless inflow and outflow at a system level.  This real-time actionable data supports triage to services, system performance evaluation and advocacy (for the policies and resources necessary to end homelessness).

For further background information about By-Name Lists:

10 Steps to Create and Use a By Name List 

This two-page 10 Steps to Create and Use a By-Name List document provides you with simple steps and links to further resources to help you develop, use and sustain a quality By-Name List.   

The By-Name List (BNL) Scorecard

The BNL Scorecard is a 10 question self-assessment tool to assist you to take a snapshot of your local progress towards a quality By-Name List and identify areas for improvement. 

The Canadian BNL Scorecard Guide explains what the BNL Scorecard is, makes suggestions for how to use it, walks you through the questions and scoring, and provides tips and resources. 

20KHomes Campaign communities are asked to complete the on-line BNL Scorecard every quarter until they achieve a quality By-Name List. 

By-Name List Scorecard Worksheet is a Word document you use to track your progress and next steps.  Submit when you have completed the BNL Scorecard to (see sample completed worksheet here).

Scorecard Tools:

BNL Sample Spreadsheets

By-Name List templates in Excel – examples you can download and customize for your community:

Sample Data Dashboards

Privacy Guidelines

When we collect sensitive and personal information we have an obligation to protect the privacy, safety and dignity of the individuals whose information is collected. The campaign has developed these guidelines and tools for participating communities.

Coordinated Access and Prioritization

A By-Name List is the crown jewel of a strong Coordinated Access System (CAS).  A CAS is a way for communities to design, streamline and bring consistency to the process by which people experiencing homelessness access housing and services. A strong CAS uses a housing first approach along with a standardized and coordinated process for access, assessment, prioritization and referral for housing and other services across all the agencies and organizations in a local area.

This short 3 minute OrgCode video explains the difference between a By-Name List, Coordinated Access List and Prioritization List (and how they work together).

Further information and resources to support your work in developing and improving coordinated access and prioritization processes, including the Coordinated Access System (CAS) Scorecard can be found on the Coordinated Access page of this website.  

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