The information and resources here are intended to answer questions and support your community to develop and sustain a quality By-Name List on your journey to ending chronic homelessness.

Keep checking back here as we will be regularly updating materials and adding further resources.

What is a By-Name List?

A By-Name List is a real-time list of all people experiencing homelessness in your community who have consented to share their information.  It includes a robust set of data points that support coordinated access and provide information on system inflow and outflow.  This real-time actionable data supports triage to services, system performance evaluation and resource advocacy.

For further background information about By-Name Lists:

  • Read the 20KHomes By-Name List Q&A document for answers to the most commonly asked questions about By-Name Lists.
  • Watch the October 20, 2017 webinar on By-Name Lists (coming soon)

The By-Name List (BNL) Scorecard

The BNL Scorecard is a 10 question self-assessment tool to assist you to take a snapshot of your local progress towards a quality By-Name List and identify areas for improvement. 

The By-Name List Quality Improvement Scorecard – Scoring Guide explains what the BNL Scorecard is, makes suggestions for how to use it, and walks you through the questions and scoring. 

20KHomes Campaign communities are asked to complete the on-line BNL Scorecard HERE every quarter until they achieve a quality By-Name List. (coming soon)

Here are some BNL Scorecard Group Exercises you can use with your community when you review the BNL Scorecard together.

10 Steps to Creating and Using a By Name List 

This two-page 10 Steps to Create and Use a By-Name List document provides you with simple steps and links to further resources to help you develop, use and sustain a quality By-Name List.   

Sample Frameworks, Policies, Tools and Dashboards

Below are a list of sample documents and tools – some of which you can take and customize.  Thank you to all the communities who have provided these documents to assist others.

Coordinated Access

A centralized or coordinated process designed to coordinate program participant intake, prioritization and referrals.

  • See the 20KHomes Coordinated Access webinar by Orgcode here.  

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