The information and resources here are intended to answer questions and support your community to develop and sustain a quality By-Name List and Coordinated Access System on your journey to ending chronic homelessness.

Keep checking back here as we will be regularly updating materials and adding further resources.

What is a By-Name List?

A By-Name List is a real-time list of all people experiencing homelessness in your community.  It includes a robust set of data points that support coordinated access and prioritization at a household level and an understanding of homeless inflow and outflow at a system level.  This real-time actionable data supports triage to services, system performance evaluation and advocacy (for the policies and resources necessary to end homelessness).

For further background information about By-Name Lists:

  • Read the 20KHomes By-Name List Q&A document for answers to the most commonly asked questions about By-Name Lists.
  • Watch the October 20, 2017 By-Name List webinar.
  • See this short 3 minute VIDEO that explains the difference between a By-Name List, Coordinated Access List and Prioritization List (and how they work together).

10 Steps to Create and Use a By Name List 

This two-page 10 Steps to Create and Use a By-Name List document provides you with simple steps and links to further resources to help you develop, use and sustain a quality By-Name List.   

The By-Name List (BNL) Scorecard

The BNL Scorecard is a 10 question self-assessment tool to assist you to take a snapshot of your local progress towards a quality By-Name List and identify areas for improvement. 

The Canadian BNL Scorecard Guide explains what the BNL Scorecard is, makes suggestions for how to use it, walks you through the questions and scoring, and provides tips and resources. 

20KHomes Campaign communities are asked to complete the on-line BNL Scorecard every quarter until they achieve a quality By-Name List. 

Here are some BNL Scorecard Group Exercises and a By-Name List Scorecard Worksheet you can use with your community when you review the BNL Scorecard together.

To document your progress and/or once you have self-assessed as reaching a 10/10 on the BNL Scorecard – submit a written narrative to marie@caeh.ca – using the By-Name List Scorecard Worksheet.

Sample BNL Policies, Tools and Dashboards

Below are a list of sample documents and tools – some of which you can take and customize.  Thank you to all the communities who have provided these documents to assist others.

Coordinated Access and Prioritization

A By-Name List is the crown jewel of a strong Coordinated Access System (CAS).  A CAS is a way for communities to design, streamline and bring consistency to the process by which people experiencing homelessness access housing and services. A strong CAS uses a housing first approach along with a standardized and coordinated process for access, assessment, prioritization and referral for housing and other services across all the agencies and organizations in a local area.

This short 3 minute VIDEO explains the difference between a By-Name List, Coordinated Access List and Prioritization List (and how they work together).

Below you will find information and resources to support your work in developing and improving coordinated access and prioritization processes, including the Coordinated Access System (CAS) Scorecard.  

Coordinated Access System Scorecard

The Coordinated Access System (CAS) Scorecard is a 23 question self-assessment tool to assist you to review and make improvements in your Coordinated Access System to support your community’s efforts to reach and sustain functional zero on chronic homelessness. 

The Coordinated Access System Scorecard Guide explains what the CAS Scorecard is, makes suggestions for how to use it, and walks you through the questions (including a further description, tips and sample resources). 

20KHomes Campaign communities are asked to complete the on-line CAS Scorecard every quarter once they have achieved a quality By-Name List. 

You can use this Coordinated Access System Scorecard Worksheet with your community when you review the CAS Scorecard together to document your progress and plan your next steps.

Coordinated Access and Prioritization Resources

Canadian Community Coordinated Access System Examples

 

 

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