The information and resources here are intended to support your efforts to develop and sustain a strong practice of diversion in your community.

Keep checking back here as we will be regularly updating materials and adding further resources.


See below for links to information, program examples and tools as well as the 20KHomes Diversion webinar series.  Remember, you can also always search on the Homeless Hub and the Community Workspace on Homelessness for further information.

Information on Diversion

Program Examples

Youth Shelter Diversion

Sample Tools

Currently available HIFIS 4 reports (see these and other available reports at ACRE):

  • If you are using the Case Management module for diversion, this one might be useful.
  • If you are using Turnaways for diversion, this one might be useful.
  • If you want to analyze clients returning to shelter multiple times, this one might be useful.

Diversion Webinar Series

The following 20KHomes Diversion Webinar Series took place over April – June 2018.  Additional webinars may be added in the future.

Diversion Series Topic and Links Presenters
Part 1 Introduction to Diversion (40 min) Iain DeJong from Orgcode
Part 2

Diversion Programs – Edmonton & Waterloo
(90 min)

(recording issues – separate Webinar/Speaker Intro) (5 min)
(just the PowerPoint – to access links)

Community and Program Leads from Edmonton and Waterloo
Part 3

Diversion and Data (60 min)
(just the PowerPoint – to access links)

David Tweedie from OrgCode
Ali Ryder from ACRE

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